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Your enquiry and privacy

TSS Valves is operated by Technical Ship Supplies. When you submit an enquiry, we receive your company and contact details, selected products, delivery location, reference and notes so we can respond to your request.

Enquiries are sent to info@technicalshipsupplies.com. A copy is stored securely on our hosting account to help us handle your request and troubleshoot delivery. Please do not include payment-card details or sensitive personal information.

Your enquiry basket and draft contact details are stored locally in your browser. You can remove them by clearing this website’s browser data. A necessary session cookie protects enquiry submissions.

We use first-party traffic statistics to understand and improve this website. These count page views, estimated visits, engagement, referring websites and submitted enquiries. The measurement adds no cookies, stores no identifiers in your browser and uses no advertising or third-party trackers. It does not collect form contents, search terms, full referring URLs or URL query strings. Network information is processed briefly to filter automated traffic and group visits; raw IP addresses and browser descriptions are not saved in the analytics data. Temporary server-side markers expire after 30 minutes of inactivity or at the end of the day and are removed on the next statistics update. Aggregate daily totals are kept for up to 400 days.

Our hosting provider processes website requests and may keep security and access logs. We use enquiry information to respond and administer business correspondence. For questions about your information, access or deletion, contact info@technicalshipsupplies.com.